SHIPPING & PAYMENT INFORMATION
ORDER INFORMATION & CONCERNS
WATCH SPECS & WARRANTY
SUNGLASS SPECS & WARRANTY
US SHIPPING QUESTIONS
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PT will not be shipped out until the next business day. If you order after 11 am PT on a Friday, your order will likely be shipped out on the following Monday. Please refer to the chart below for rates/times.
Shipping Rates & Delivery
|USPS First Class||Cost: $6.95||Delivery Time: 5-7 Business Days|
|UPS 2nd Day Air||Cost: $15.00||Delivery Time: 2 Business Days|
|UPS Next Day Air||Cost: $25.00||Delivery Time: 1 Business Day|
INTERNATIONAL SHIPPING QUESTIONS
*See below for customs and import duties information
DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.
DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.
|Country||Standard (business days)||Express (business days)|
|Australia||7-14 days||2-5 days|
|Canada||3-9 days||1-3 days|
|France||6-12 days||1-3 days|
|Germany||6-12 days||1-3 days|
|Hong Kong||4-6 days||1-3 days|
|Italy||6-12 days||2-4 days|
|Japan||6-9 days||2-4 days|
|Malaysia||6-9 days||2-4 days|
|Netherlands||6-12 days||1-3 days|
|Poland||6-12 days||1-3 days|
|Singapore||5-7 days||1-3 days|
|Spain||7-12 days||1-3 days|
|United Kingdom||6-12 days||1-3 days|
|Rest of World||7-14 days||3-5 days|
We offer FREE returns on all orders!
Any brand new product can be returned for a full refund within 60 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on mvmt.com. Expedited shipping charges are non-refundable. At the moment, exchanges are not available.
For warranty claims or parts replacement, please contact us at email@example.com with your order number and photos/videos to show the damage and for a faster resolution. Only one warranty claim is allowed for each item.
HOW TO MAKE A RETURN
To start your return, please locate your order number. Once you have printed your return label, attach the label to your return package. If possible, use the same shipping materials that your order came in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any facility designated by the carrier on your label
START YOUR RETURNDOMESTIC (US) RETURN
A few things to remember:
- Please make sure you are only returning item/s that your return label has listed. Any additional item/s may not be processed properly if there is no return requested for it.
- Please choose the appropriate reason for return from the dropdown, this ensures that your return is processed accordingly.
- Please allow up to 10 business days from the day the item is delivered in our warehouse to be processed.
- Refunds will be returned to the same form of payment.
For warranty claims or replacement parts please contact us, as the process will be different.CONTACT US
*Up to 60% off site wide on mvmt.com only. No code needed. Excludes Call of Duty Watches. Offer valid starting 11/20/23 at 12:00 a.m. PT. Offer ends 11/28/23 at 11:59 p.m. PT. Discount applies to MVMT product purchases only and does not apply to repairs, battery replacements, shipping costs, tax, or services. Offer valid while supplies last. Offer cannot be combined with any other coupons, promotions, or offers. Promotion subject to change.
Take an extra 10% off on mvmt.com only. Use unique code at checkout. Offer valid starting 4/28/23 at 12:00 am PT and ends 5/14/23 at 10:59 am PT. Discount applies to MVMT product purchases only and does not apply to repairs, battery replacements, shipping costs, or tax. Coupon code must be entered at checkout to receive extra 15% off order. Offer valid for a limited time only. Offer cannot be combined with any other offers. Promotion subject to change.