SHIPPING & PAYMENT INFORMATION
ORDER INFORMATION & CONCERNS
WATCH SPECS & WARRANTY
SUNGLASS SPECS & WARRANTY
US SHIPPING QUESTIONS
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PT will not be shipped out until the next business day. If you order after 11 am PT on a Friday, your order will likely be shipped out on the following Monday. Please refer to the chart below for rates/times.
Shipping Rates & Delivery
|USPS First Class||Cost: Free||Delivery Time: 5-7 Business Days|
|UPS 2nd Day Air||Cost: $15.00||Delivery Time: 2 Business Days|
|UPS Next Day Air||Cost: $25.00||Delivery Time: 1 Business Day|
INTERNATIONAL SHIPPING QUESTIONS
*See below for customs and import duties information
DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.
DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.
|Country||Standard (business days)||Express (business days)|
|Australia||7-14 days||2-5 days|
|Canada||3-9 days||1-3 days|
|France||6-12 days||1-3 days|
|Germany||6-12 days||1-3 days|
|Hong Kong||4-6 days||1-3 days|
|Italy||6-12 days||2-4 days|
|Japan||6-9 days||2-4 days|
|Malaysia||6-9 days||2-4 days|
|Netherlands||6-12 days||1-3 days|
|Poland||6-12 days||1-3 days|
|Singapore||5-7 days||1-3 days|
|Spain||7-12 days||1-3 days|
|United Kingdom||6-12 days||1-3 days|
|Rest of World||7-14 days||3-5 days|
We offer FREE returns on all orders over $50 USD!
Any brand new product can be returned for a full refund or store credit within 60 days of delivery. We offer free and easy returns for all domestic and international orders over $50 USD. Please contact Customer Support to schedule the return and receive a prepaid return label. Expedited shipping charges are non-refundable.
For international returns under $50 USD, the customer is responsible for return shipping.
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