Customer Support
After Sale Service
Movado recommends having your timepiece serviced or your battery replaced at one of our authorized after-sales service centers. We are pleased to offer the following options for your convenience:
MGI Online
Please visit our after sales service website www.mgiservice.com/movado. Upon creation of an account with a user ID and password, you may initiate the repair of your Movado.
User Guides
Please visit our after sales service website for complete user guides. https://repairs.mgiservice.com/movado/#/manuals
MGI MAIL ONLY – No walk-in service at this address:
MGI
109 State Street
Moonachie, NJ 07074
1-800-810-2311
If you are sending your watch to our Moonachie facility, please download the MGI Repair and Service Request Form to complete and enclose with your watch. Be sure to include your warranty card if your watch is still covered.
Movado Authorized Service Centers:
To locate authorized Movado Service Centers in your area, click here.